HEAD OF RETAIL | Brisbane | Apparel | $175k + Super
Our client is an Australian born, and internationally known, streetwear & lifestyle brand. Founded nearly 20 years ago, our client has made a name for themselves in the urban and trendy clothing industry. Offering a mix of exclusive collaborations, limited-edition releases, and selling popular global brands, our client offers a unique shopping experience with interactive store designs, featuring live DJs, customisations and immersive environments.
After an exciting year our client is now seeking a Head of Retail to join on a full-time basis. Reporting into the Brand President and CEO, you will manage all elements of the retail side of the business, including strategy, performance, staffing, customer service and more.
Location: Brisbane
Salary: $175k + super
If you're interested in hearing more about this position please send your CV to Maisy@whointhezoo.com.au to organise a confidential chat.
Hiring Consultant: MAISY STADEN
Job Code: 830840
Please note only those applicants who fit the brief will be contacted in relation to their application.
RESPONSIBILITIES +
- Staff Management and Development: Hire, train, and supervise staff, offering coaching and fostering teamwork to improve skills and communication.
- Performance and Operational Oversight: Monitor store performance, sales data, and visual merchandising standards while managing inventory and optimizing logistics.
- Financial Management: Manage store budgets, analyze financial performance, and identify opportunities for cost reduction and revenue growth.
- Customer Service and Compliance: Ensure exceptional customer service, address complaints, and ensure adherence to legal and company policies, including loss prevention.
- Strategy and Risk Management: Develop strategic plans to boost sales and brand presence, while managing health, safety, and risk compliance across all locations.
REQUIREMENTS +
- Retail Experience: Prior roles in store, regional, or district management provide a strong foundation for a national retail leadership position, with a deep understanding of retail operations, customer behavior, and industry trends.
- Leadership Skills: Strong leadership, team management, and decision-making abilities are essential for overseeing multiple stores, driving sales, and ensuring excellent customer service.
- Strategic and Analytical Thinking: Ability to develop business plans, set goals, and analyze retail data to identify opportunities, adapt to consumer trends, and optimize operations.
- Communication and Teamwork: Effective communication with stakeholders at all levels, including teams, departments, and executives, is crucial for clear goal-setting and strategy execution.
- Adaptability and Innovation: Must remain flexible in response to market changes, new technologies, and evolving consumer preferences, while embracing innovation to adjust strategies.