CRM SPECIALIST | LUXURY HOMEWARES | $110K - $120K PACKAGE!
Our client is a luxury homewares brand known for their high-quality and sustainable pieces that last a lifetime. With over 10 years in the industry, our client has established a name for themselves, and has featured in the likes of Harpers Bazaar, Marie Claire, Forbes and plenty more.
We are seeking an experienced CRM Specialist to join on a full-time basis to join the Content team. You’ll be hands-on from the get-go, and will take ownership of the CRM platform, using Klaviyo and Yotpo.
If you're interested in hearing more about this position please send your CV to @whointhezoo.com.au to organise a confidential chat.
Location: Rosebery
Working arrangements: 2 days in office, 3 days WFH
Salary: $110k - $120k package.
Hiring Consultant: Maisy Staden
Job Code: 823979
Please note only those applicants who fit the brief will be contacted in relation to their application.
RESPONSIBILITIES +
- Develop, execute, and optimise email and SMS marketing campaigns using Klaviyo, focusing on customer acquisition, retention, and re-engagement.
- Manage segmentation strategies, ensuring targeted messaging reaches the right audience at the right time.
- Monitor and analyse key metrics such as open rates, click-through rates, conversion rates, and overall campaign performance to identify areas for improvement.
- Implement automation flows (e.g., welcome series, abandoned cart, post-purchase) to enhance customer experience and drive sales.
- Stay current on email marketing trends, best practices, and industry benchmarks to continuously improve strategies.
REQUIREMENTS +
- 3+ years of experience with Klaviyo, specifically in email & SMS marketing, CRM management, and automation.
- Proven track record of designing and optimizing email campaigns with measurable success.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Experience with Ecommerce platforms such as Shopify.
- Experience working with a loyalty platform and using Yotpo.