BUSINESS SUPPORT Coordinator // Leading Licensing Company // Melbourne
Are you ready to embark on a career where your organisational skills and attention to detail can truly shine? Look no further! Our client is seeking a dedicated Business Support Coordinator to join their vibrant team. If you are passionate about providing exceptional administrative support and thrive in a fast-paced environment, this could be the perfect opportunity for you.
About the company
Our client is a prominent player in the licensing industry, celebrated for delivering innovative and effective solutions to a diverse range of clients. They are dedicated to maintaining a high standard of excellence and are known for their inclusive and dynamic work environment. At this company, every team member is valued and encouraged to grow professionally, making it an exciting place to build your career.
Benefits of working for the company
Work with leading brands within the Music & Entertainment industry
Opportunities for Growth & Development
Be part of a diverse and inclusive team where everyone's ideas and contributions are valued.
Excited?! Apply now by completing the form online or email jessica@whointhezoo.com.au
Hiring Consultant: Jessica
Job Code: 673826
Please note only those applicants who fit the brief will be contacted in relation to their application.
RESPONSIBILITIES +
The Business Support Co-Ordinator is pivotal role within the Head Office Support team who’s primary function is to support the business operations executing in cross functional task.
Enter and manage sales orders in AP21 efficiently, using bulk tools and ensuring accurate linkage and allocation.
Respond to and follow up on internal queries from the Sales team
Create and prioritise pick runs for warehouse teams
Ensure that all unfulfilled orders are followed up and managed. Any short shipments are to be communicated to Sales team in a timely manner
Collaborate with Operations to ensure timely order fulfilment and dispatch, and liaise with Procurement to address gaps or delays.
Remove manual Blanket orders, transferring links and allocations to the correct EDI orders, and ensure accurate transmission and receipt of EDI documents.
Complete weekly, monthly, quarterly, and yearly housekeeping tasks
Working with the national sales team in the day-to-day management of accounts
Escalate issues affecting the critical path to the Sales team and propose recommendations.
Handle product registrations and enrichment with retailers, and attend to customer enquiries with Sales team follow-up.
Facilitate effective communication between sales/customers and marketing/procurement, and provide relief customer service including reception duties.
Prepare invoices, catalogues, price lists, and perform general sales and clerical duties.
REQUIREMENTS +
Knowledge and functional experience in the deployment from the Order to Delivery process
Advanced skills in Microsoft Office, in particular Excel & PowerPoint
Experience in administering EDI orders within an ERP system
Experience in dealing with a large volume of data
Ability to work within a team environment, have a strong sales/customer service background and work autonomously when required