ECOMMERCE SITE MERCHANDISE MANAGER/DIRECTOR | RELOCATE TO LA


Celebrated worldwide by celebrities, influencers, and millions of customers, this fast-growing brand is known for its fashion-forward designs across multiple categories. As a one-stop destination for all things fashion, they continue to push the boundaries of style—and they need talented Ecommerce Specialists to help them lead the charge.

What’s On Offer

  • Relocation Support: Our client provides full support for your move to Los Angeles, including visa sponsorship and a comprehensive relocation package.

  • Competitive Compensation: Enjoy an attractive salary, performance bonuses, and a comprehensive benefits package. Health, Dental and Life Insurance.

  • Work in Beverly Hills: Join a dynamic team in a state-of-the-art headquarters in a prime Los Angeles location, with weekly free lunches and a stocked kitchen filled with snacks.

  • Exclusive Fashion Perks: Take advantage of generous product discounts and early access to new collections.

  • Career Advancement: This role offers exciting opportunities for professional growth and a chance to make a lasting impact in the fashion industry.

  • Summer Fridays: Enjoy early finishes during the summer months to get a head start on your weekend.

  • 401(k) Match: With immediate vesting upon eligibility, you can start building your future from day one.

About the role

  • Oversee website operations, ensuring smooth e-commerce platform management, including product updates, pricing, promotions, and content uploads.

  • Analyze site data to identify product and search trends, proposing new collections and working with cross-functional teams to manage their lifecycle.

  • Develop and maintain product attributes for proper categorization and streamline daily e-commerce operations through process optimization.

  • Lead troubleshooting and problem-solving for website product setup, pricing, content, and promotions, ensuring minimal disruption.

  • Collaborate with various teams (e.g., e-commerce, engineering, marketing) to enhance customer experience, manage holiday initiatives, and drive business growth through cross-functional teamwork.

Please note this role responsibilities will differ slightly depending on your level experience – we are hiring Manager level as well as Director. If you are a more senior candidate, leading a small team will be in your scope of responsibilities.

To be eligible you MUST be an Australian citizen AND have a relevant degree or 12 years of experience.

If you are an ambitious and looking for a new challenge, and you're excited about the opportunity to relocate to Los Angeles, we want to hear from you!

Hiring Consultant: connie@whointhezoo.com.au

Please note only those applicants who fit the brief will be contacted in relation to their application.

 

RESPONSIBILITIES +

REQUIREMENTS +

  • Over 5 years of operational experience in e-commerce, with a strong understanding of the industry and best practices.
  • Proven leadership abilities, capable of mentoring, building, and leading diverse teams while fostering collaboration.
  • Strong analytical and problem-solving skills, with a focus on executing solutions with attention to detail.
  • Expertise with digital tools like Klaviyo, Shopify, PIM systems, and promotion tools, ensuring smooth online operations.
  • Excellent communication skills across various channels, with a customer-centric approach to delivering seamless experiences.

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