E-Commerce and Digital Manager
Company Overview:
We are an Australian lifestyle brand specializing in Jewellery and fashion accessories. Since our launch in 2017, we’ve experienced remarkable growth, expanding our successful sales channels across D2C, retail, wholesale, and marketplace platforms.
Position:
We are seeking a skilled eCommerce Manager to drive the next phase of our growth. This role demands a proactive individual who can manage multiple projects and work seamlessly with departments such as Development, Marketing, and External Agencies. You will play a crucial role in overseeing and enhancing our Shopify stores as we venture into new markets.
Location: Sydney, Alexandria
Work Model: On Site
Salary: $110,000 - $125,000 + Super
If you're interested in hearing more about this position please send your CV to anna@whointhezoo.com.au organise a confidential chat.
Hiring Consultant: Anna Good
Job Code: 702902
Please note only those applicants who fit the brief will be contacted in relation to their application.
RESPONSIBILITIES +
- Serve as the primary contact for internal teams and our Digital Agency, coordinating across Paid Media, Design, Web Development, Marketing, and PR.
- Oversee the maintenance, updates, customization, functionality, and performance of our Shopify website, continually striving for improvement.
- Engage in weekly performance reviews, analyzing data from Shopify, Google, and Klaviyo.
- Manage all aspects of eCommerce development and communication.
- Integrate marketing initiatives and briefings into our DTC site.
- Ensure accurate content management and product merchandising to optimize catalog conversion.
- Execute marketing calendar activities, including creative briefings and promotional management.
- Supervise our digital agencies (Paid Media, SEO, CRM), and lead the implementation of our Loyalty Programme (including Okendo and other integrated apps).
REQUIREMENTS +
- 3+ years of experience in eCommerce, preferably in the Fashion or Retail industry.
- Ability to thrive in a fast-paced, growing business and willingness to be hands-on.
- Comprehensive understanding of eCommerce software development and integration (Shopify, Klaviyo, Okendo, Fast Simon).
- Familiarity with Cin7 is a plus.
- Strong initiative, self-motivation, and excellent communication skills.
- Proficiency in CMS and integration APIs.
- Demonstrated ownership of results and a proactive approach to driving improvements.
- Enthusiasm for new technologies and problem-solving.
- A creative, innovative mindset with a collaborative approach and a genuine passion for the industry.